Hello! NorthTrain Designs is an American graphic apparel company based in the Pacific Northwest. All designs are hand drawn and printed by the artist.
I accept direct checkout, PayPal, and Etsy Gift Cards. I request payment to be made right away at time of checkout. Items not paid for will be relisted, and the order cancelled.
Priority shipping includes confirmation and tracking numbers, upgraded shipping is offered, and I do accept international orders. I am not responsible for international customs and any tax that is imposed.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
If there is a problem with the fit of your new tshirt, please message me through Etsy, to keep documentation of the transaction before you leave feedback. Your happiness is of most concern, and I will honor any reasonable request! I do include size charts in the pictures of all my shirts, so please look over this carefully, and cross reference this with your own measurements.
With that said, here is a list of my policies:
*I offer exchanges but I do not offer refunds.
*I will exchange a shirt sent back to me unworn, unwashed, in NEW condition.
*I do not assume any shipping charges for the exchange. I do provide detailed size charts in the last picture, so please compare them with your favorite tank and tee before purchasing. If you find that you need to exchange for a different size please contact me to set something up.
At this time I do not accept custom orders due to the nature of screen printing. I print small runs of the same design at once, and do not print one offs. As my business grows, I am hoping to be able to offer custom shirt colors and styles in the future. If you would like to see a design on a different color or style please feel free to make suggestions!